September Luncheon Meeting

Global Business Etiquette

11:30 a.m.: Registration and Networking
11:45 a.m.: Buffet Opens
12:15 p.m.: Meeting/Program

Presenter: Dr. Melody Wollan, EIU MBA Program Director

Etiquette, manners, and cross cultural, or intercultural communication have become critical elements required for all International and Global Business executives, managers, and employees. As international, multinational, transnational, multi domestic, and global business continues to expand and bring people closer, the most important element of successful business outcomes may be the appreciation and respect for regional, country, and cultural differences - known as cultural diversity.

Dr. Wollan joined Eastern Illinois University's faculty in Fall 2005 teaching in the fields of Human Resource Management and Organizational Behavior. She is a graduate of the University of Nebraska (PhD, 2002), Gonzaga University (MBA, 1997), and Central Washington University (BSBA, 1993). She maintains certification as a Senior Professional in Human Resources (SPHR), was President of the Institute of Behavioral and Applied Management and has served as co-adviser of the EIU Chapter of SHRM and liaison with the local professional chapter.  In August 2012 she assumed the role of Graduate Coordinator for Business Studies.